Shopping information, delivery, guarantees & returns – PharmaRosa®

Shopping information, all in one place

Looking for a quick answer about Your order? With a single click You can access details about payment and delivery, guarantees, how to interpret the condition of plants on delivery, stock indicators, the background of PharmaRosa® and explanations of the product data (identifiers). Which topic would You like to have clarified right now?


On which information topic would You like an immediate and unambiguous answer?

We briefly and clearly clarify Your shopping-related questions and help You find the right subpage so You can make a quick decision and avoid misunderstandings.

  • Payment and delivery: payment methods, delivery process, parcel tracking, what delivery costs include
  • Withdrawal and quality complaint: 14‑day withdrawal period, complaint options and basic steps
  • Guarantees: conditions of rooting and varietal authenticity guarantees, exclusion criteria, when care counts as professional
  • Condition and expected stock: how to interpret the appearance on delivery, availability according to the basket icon, daily stock updates
  • About us: own‑root model, traceable plant journey, plant passport and quality assurance
  • Knowledge base: product page labels, product types, meaning of identifiers and classifications

Ask about the information Or write to us directly: [email protected]


PharmaRosa® Shopping safety
Stock, delivery, guarantees – transparently.

Cineálacha táirgí

Pages for private customers
Garden roses for the family garden, with minimal care  → ORIGINAL®
Premium garden roses – instant impact, a truly showpiece garden  → EXTRA®
Pages for professionals and private customers
Roses for public spaces – large areas, sustainable maintenance  → NATURAL®
Roses for projects – hedge and row planting, fast implementation  → RAPID®
For professional partners only
Production – propagation material for garden roses, wholesale  → NEONATAL®

Sonraí cuideachta

PharmaRosa Ltd.
Company registration number: 01-09-717479
VAT number: 13075314-2-43
Plant health registration no.: HU130721
Bank account (IBAN):
HU85117631891388688400000000
BIC (SWIFT): OTPVHUHB
Bank name: OTP Bank Nyrt.